Privacy Policy

How we protect and handle your personal information

Introduction

DisinfoEye ("we," "us," "our") is a digital platform developed by iWatch Africa to track, report, and analyze online disinformation, hate speech, and abuse—especially targeting journalists and vulnerable groups. We are committed to protecting the privacy and personal data of our users and contributors.

Scope and Consent

This policy applies to all users of the DisinfoEye platform, including visitors, contributors, journalists, researchers, partner organizations, and individuals submitting reports of disinformation or abuse.

By accessing or using the DisinfoEye website or services, you agree to the collection and use of your personal data in accordance with this policy.

Information We Collect

Personal Information

  • Name, email address, phone number
  • Account credentials
  • Social media handles
  • User-submitted content

Automated Data

  • IP address and location
  • Device and browser info
  • Usage analytics
  • Interaction behavior

Sensitive Data

  • Online abuse reports
  • Harassment incidents
  • Protected characteristics
  • Evidence submissions

We treat sensitive data with strict confidentiality and only for investigative and advocacy purposes.

Legal Bases for Processing

  • Consent – When you voluntarily provide information
  • Legitimate Interest – For platform improvement and research
  • Legal Obligation – When required by law
  • Public Interest – For monitoring disinformation affecting democracy

How We Use Your Data

  • Enable platform functionality
  • Analyze disinformation trends
  • Support advocacy campaigns
  • Improve detection accuracy
  • Respond to user inquiries
  • Share insights (anonymized) with partners
  • Comply with legal requirements

Data Security

We implement robust security measures including:

  • HTTPS encryption
  • Role-based access control
  • Secure servers and firewalls
  • Regular security audits

While we implement strong protections, no system is completely immune to breaches.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Withdraw consent
  • Object to processing
  • File complaints
To exercise these rights, contact: info@iwatchafrica.org

Contact Information

DisinfoEye / iWatch Africa
No 11 Dr. Morton Loop, Adabraka, Accra, Ghana
+233 560 520 654 / +233 244 371 745
info@iwatchafrica.org